• Bruce Karney was profiled at length in the October, 2005 issue of Inside Knowledge, a British publication that was formerly known as Knowledge Management magazine.  Copies of the article are available by request from info@km-experts.com.

Selected Articles and Presentations by Our Consultants

• Ten Rules for Asking Others to Share Knowledge The short version is available from Jack Vinson's blog.  An expanded 6-page version, which explains the rules and gives examples of their use, is available by request from info@km-experts.com.
• Ten Things I've Learned About Knowledge Management is a short article that was written to provoke discussion within Hewlett-Packard's knowledge management community.  Rather than causing controversy, it seemed to have generated a collective nodding of heads.

Extremely Interesting Articles

We've never much cared for lists of cool, hot or merely interesting links because the lists often lack context and don't explain why the compiler thinks they're interesting.  We promise to provide context and to keep the list very short.

• Whales Learn to Share Best Practices While we struggle to break down organizational silos and stop reinventing the wheel, other large-brained mammals seem to be practicing KM too.  This is not the only "animal KM" story we've run across, but it's recent (Sept. 2005) and interesting.  As the lead paragraph says, "An enterprising young killer whale at Marineland has figured out how to use fish as bait to catch seagulls -- and shared his strategy with his fellow whales."
• Saddam Hussein Caught by Social Network Analysis This is our favorite SNA story.  When Bruce first learned about it, he contacted the Battalion Public Affairs Officer to see if Lt. Santana would talk about her work via phone from Iraq to a group of KM practitioners that he was leading.  He was politely informed that Lt. Santana and Cpl. Engstrom had several more important things to do.  We hope they returned safely from Iraq and were showered with medals and promotions.  If anybody knows their current whereabouts, we would still like to hear their story first hand!